Upper West Side, NYC


Upper West Side, NYC

Our second baby opened in October 2008 across from the American Museum of Natural History – one block from Central Park. Settle into our enclosed sidewalk café, or join us downstairs in the “Rec Room” to catch some games on our big screen TV.

Looking for a fun, chill neighborhood spot to host a private event? The “Rec Room” is available for birthday parties, meetings, showers – whatever the occasion you’re celebrating, our team’s got you covered.

Email us to book it!


Let's Get App-y!

You can now pre-order and pick up your faves at most U.S. Shacks with our mobile ordering Shack App for Android and iOS.

As we continue to navigate COVID-19 and current events, some Shake Shack locations may be closed temporarily or operating with adjusted hours. For most updated hours, please download the Shack App.

Location Specifics


10:30AM – 11PM, 7 days a week

366 Columbus Avenue

(at West 77th Street)


Email Upper West Side

Click Map for Directions

Click here for directions

Leaders of the Shack

The heart and soul of each Shake Shack is our dedicated team.  Questions, comments and high-fives welcome!


We’re all about our hood! We’re committed to extending hospitality beyond the four walls of this Shack and into the Upper West Side community.

We donate 5% of the sales of our Pie Oh My concrete to the American Museum of Natural History, supporting Early Childhood Education programming.


Join our Team

We’re looking for caring, warm, fun, intelligent individuals who love to serve. If that sounds like you, apply now!