Our Story

Shake Shack sprouted from a hot dog cart in Madison Square Park in Manhattan to support the Madison Square Park Conservancy’s first art installation. The cart was quite the success, with Shack fans lined up daily for three summers.

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Graphic of original Shake Shack burger and hot dog cart

In 2004, a permanent kiosk opened in the park: Shake Shack was born. This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more. An instant neighborhood fixture, Shake Shack welcomed people from all over the city, country and world who gathered together to enjoy fresh, simple, high-quality versions of the classics in a majestic setting. The rest, as they say, is burger history.

Get the Lowdown on All Things Shack

Apr 1, 2020

SAME SHACK, NEW CHEF

Ever wonder what the secret is to making the perfect ShackBurger®? It’s all about the beef (and of course, our secret ShackSauce™). The patty took us years to perfect. To get it just right, we came up with a custom blend of 100% Angus beef from premium whole muscle cuts—with no hormones or antibiotics, ever—provided... READ MORE...

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Stand for something good

We’re committed to extending hospitality beyond the four walls of each Shack into the surrounding community. That means carefully sourced premium ingredients from like-minded purveyors we admire and love; thoughtful, well-crafted and responsible design for its place; and deep community support through donations, events, and volunteering. See more good

Good Ingredients

We pride ourselves on sourcing incredible ingredients from ranchers, farmers, bakers, and food purveyors who all share our values. We’re dedicated to ensuring that ALL our meat is antibiotic and hormone free.

Our burgers are made with 100% Angus beef that’s humanely raised, vegetarian fed, and source verified. Our chicken is real white-meat that’s fresh, never frozen. Our flat-top dogs? 100% beef from the pros at Vienna Beef in Chicago. Our fries are crinkle-cut golden potatoes with no trans fats.
Good Bones

Each Shack is constructed thoughtfully and purposefully to fit its unique environment by using a creative design approach that creates places and experiences like nowhere else.
Good Neighbors

We strive to be the best employers and citizens of each neighborhood we call home. Whether it’s volunteering or working with local charitable organizations to donate 5% of sales of a specific concrete, Shake Shack’s committed to giving back.

Let's Talk it Out

Our team eagerly awaits your feedback! Questions, comments, cries of outrage? Fire away, and a real live human being will get back to you. Your observations are invaluable – thank you for taking the time to share with us. Inquiring minds want to know!