Terms & Conditions




ELIGIBILITY: OPEN ONLY TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES AND THE DISTRICT OF COLUMBIA, 18 YEARS OF AGE OR OLDER. VOID WHERE PROHIBITED. Employees (and their immediate families (spouse, and parents, children and siblings and their respective spouses, regardless of where they reside) and those living in their same households, whether or not related) of Shake Shack Enterprises, LLC (“Sponsor”), its parent, affiliates, subsidiaries and advertising and promotion agencies are not eligible. By participating, participants agree to be bound by these Official Rules and the decisions of the Sponsor and/or judges, which are binding and final on matters relating to this Promotion. Promotion is subject to all applicable federal, state and local laws.

HOW TO ENTER: On March 30, 2021, beginning at or around 11:00 am Eastern Time (“ET”) and ending at 11:00 am ET on March 31, 2021, there are three (3) ways to enter (each, an “Entry Method”). 1) Instagram Stories: Visit the Shake Shack profile page on Instagram, find the Instagram Story about the Promotion, then comment telling us why you need Shake Shack delivery. 2) Instagram: Visit the Shake Shack profile page on Instagram, find the post about the Promotion, then comment telling us why you need Shake Shack delivery. 3) Twitter: Visit the Shake Shack profile page on Twitter, find the Tweet about the Promotion, then reply telling us why you need Shake Shack delivery and use #Promotion. All entries must be received by 11:00 am ET on March 31, 2021. Entries generated by script, macro or other automated means or by any means which subvert the entry process are void. There is no limit on the number of entries you can submit; however, each entry must be substantially different than any other entry submitted by you, regardless of Entry Method. Entries become the sole property of Sponsor. If you do not have a Twitter and/or Instagram account, establishing an account is free. All Twitter and/or Instagram terms apply (as applicable). Your Twitter account must be set to “public” in order for your entry to be eligible. You can return the account to “private” any time after the recipients have been announced.

ENTRY REQUIREMENTS: Entry must be in keeping with Sponsor’s image & not be offensive or inappropriate, as determined by Sponsor in its sole discretion. Entry must not defame or violate or infringe upon the rights of any person or entity. Sponsor reserves the right to disqualify any entry and remove, or ask participant to remove, any post that it determines, in its sole discretion, is not in compliance with these Official Rules.

DRAWING: Potential recipients will be selected in a random drawing held on or about 3/31/21 from all eligible entries received for all Entry Methods combined. Odds of being selecting depend on the number of eligible entries received. Potential recipients will be notified by direct message and/or @reply. If a potential recipient does not respond to the initial notification with twenty-four (24) hours or is not in compliance with these rules, promotion code will be forfeited and, at Sponsor’s discretion, an alternate recipient selected.

PROMOTION CODES (99): $10 off delivery order made through the Shake Shack app. $0.99 delivery fee and service fee will apply. Promotion code expires 4/30/21. Promotion 2 code is one-time use. If order is less than $10, any remaining amount will be forfeited. If order exceeds $10, recipient is responsible for paying for the amount in excess of $10. In order to use promotion code, recipient must download the Shake Shack app and establish an account. Only one (1) code can be applied to any order. Establishing an account is free, Message and data rates may apply to downloading and using the app. Recipients cannot substitute, transfer, sell, barter or auction any promotion code. Promotion code is void if not obtained from authorized and legitimate channels, or if the promotion code is altered, counterfeit, produced in error or obtained via fraud or theft. Liability for an irregular promotion code is limited to providing another promotion code, subject to verification of original code irregularity. Promotion codes are provided “as is” with no warranty or guarantee, either express or implied. All federal, state and local taxes, if any, and all other costs and expenses associated with promotion code acceptance and use not specified herein as being provided are the sole responsibility of the recipients, including the delivery fee. Sponsor reserves the right, at its sole discretion, to substitute a promotion code of comparable or greater value. Promotion codes are not redeemable for cash. All promotion code details are at Sponsor’s sole discretion. Limit one (1) promotion code per person.

USE OF ENTRY/PUBLICITY GRANT OF RIGHTS: By submitting an entry, each participant grants to Sponsor and its licensees, successors and assigns an irrevocable, perpetual, unlimited, royalty-free, fully paid-up license to reproduce, distribute, display, exhibit, exploit, perform, edit, create derivatives of, and otherwise use the entry and all elements of such entry, together with any other material, and the name, user name, city and state of residence, voice, image and/or likeness of participant (including, but not limited to, applicable profile photo), in any and all media now known or hereafter devised, in any manner, in whole or in part, worldwide, without compensation or notification to, or permission from, participant or any third party, for any purpose whatsoever, including without limitation, for purposes of advertising or trade.

GENERAL CONDITIONS: Participants, by participating, agree that Sponsor, Instagram From Facebook, Twitter, Inc., and their respective parents, affiliates, subsidiaries and advertising and promotion agencies and all of their respective officers, directors, employees, representatives and agents (collectively, “Released Parties”) will have no liability whatsoever for, and shall be held harmless by participants against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of promotion code or participation in this Promotion. Released Parties are not responsible for lost, late, incomplete, inaccurate, stolen, delayed, misdirected, undelivered or garbled entries, promotion codes, comments, direct messages, email or other communications of any kind; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the Promotion, including, without limitation, errors or difficulties which may occur in connection with the administration of the Promotion, the processing of entries, the announcement of the promotion codes or in any Promotion-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in 3 the Promotion. Released Parties are not responsible for injury or damage to participants’ or to any other person’s computer or device related to or resulting from participating in this Promotion or downloading materials from or use of the platform(s). Persons who tamper with or abuse any aspect of the Promotion or the platform(s) or who are in violation of these Official Rules, as solely determined by Sponsor, will be disqualified and all associated entries will be void. Should any portion of the Promotion be, in Sponsor’s sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play, or submission of entries, Sponsor reserves the right at its sole discretion to suspend, modify or terminate the Promotion and, if terminated, at its discretion, select the potential recipients from all eligible, non-suspect entries received prior to action taken or as otherwise deemed fair and appropriate by Sponsor.

USE OF DATA: Sponsor will be collecting personal data about participants in accordance with its privacy policy. Please review the Sponsor’s privacy policy at https://www.shakeshack.com/privacy/

SPONSOR: Shake Shack Enterprises, LLC, 225 Varick Street, Suite 301, New York, NY 10014.

This Promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Twitter.