Work it! Here at Shake Shack, we take care of each other first and foremost so that we can make raves for our guests, community, suppliers, and investors. After all, teamwork makes the dream work. We work our buns off, but we play hard too, with a Team Appreciation Day, unlimited meal discounts, volunteer opportunities, and so much more. If you’re looking for a deeply fulfilling, financially rewarding, and really fun career, you’re in the right place. 

Director of Talent Acquisition 

The Director of Talent Acquisition will lead and grow a comprehensive and candidate-centric talent function serving all levels of the Shake Shack Organization with a focus on operations management sourcing and acquisition.

Key Responsibilities

  • Provide strategic direction, facilitate goal setting, monitor KPI’s and deliver regular feedback to help team members achieve their professional goals. Lead, coach, develop and manage the remote Regional Recruiting Partners and Coordinator.
  • Employment Brand: Drive and execute employment brand by developing a compelling online and In-Shack story to attract top talent. Responsible for all recruitment marketing asset creation, development and distribution. Primary decision maker for the Agency On Record to buy advertising and create custom campaigns to meet the hiring demands of all Shacks.
  • Labor Planning Management: Work with Hiring Managers in the organization to proactively plan their staffing needs in advance while building a talent bench and sourcing passive talent company-wide.
  • Talent Systems: Manage the configuration, optimization and maintenance of talent systems to meet the needs of the business; serve as primary administrator for the ATS, assessment and career site.
  • Strategic Talent Recruitment: Develop and execute a global talent acquisition and management strategy to proactively address our aggressive expansion plans that target diverse pools of talent. Explore the latest recruitment technology and methods to find innovative staffing solutions to overcome hiring barriers.
  • Continually assess business processes to increase the talent function capacity.

Skills & Knowledge

  • Bachelor's Degree
  • MS Office Proficiency
  • ATS Proficiency
  • Strong Analytical skills


  • 10+ years of talent acquisition experience
  • 6+ years of supervisory experience
  • Hospitality HR Management experience preferred
  • Workday experience is preferred 

Benefits include:

  • Medical, Dental, and Vision Insurance
  • Transit Discount Program
  • 401K Plan
  • Paid Time Off Program
  • Flexible Spending Accounts
  • Employee Dining Program
  • Referral Bonus
  • Online Training Program
  • Career Development
  • Corporate Fitness Discount Programs
  • Choice of Global Cash Card or Direct Deposit

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy they we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.