Work it! Here at Shake Shack, we take care of each other first and foremost so that we can make raves for our guests, community, suppliers, and investors. After all, teamwork makes the dream work. We work our buns off, but we play hard too, with a company retreat, Team Appreciation Day, volunteer opportunities, and so much more. If you’re looking for a deeply fulfilling, financially rewarding, and really fun career, you’re in the right place. 

Benefits Specialist 

The Benefits Specialist will assist with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, 401(k) and relocation. They will act as the primary point of contact for benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and general inquiries.

Key Responsibilities

  • Administer the organization’s benefits programs to ensure accuracy of all benefits enrollments, plan documentation and timely processing and submission of allocation/billing charges.
  • Assist with Home Office onboarding and respond to manager and employee questions related to plan provisions, benefits enrollments, status changes, claim issues and other general inquiries.
  • Perform quality checks of benefits related data; Research and analyze benefit plans, programs and data analysis to ensure benefits are cost effective and competitive.
  • Lead the open enrollment process including benefits plan and deduction set-up in HCM, training and communications.
  • Monitor government regulations, legislation and benefits trends and ensure compliance with ACA, state and federal laws.
  • Collaborate with outside vendors including insurance brokers and benefits carriers, and internal departments to align systems and processes.

Skills & Knowledge

  • Bachelor's degree in Human Resources or a related field of study 
  • SHRM Certified Professional or CEBS certification preferred


  • Minimum 2+ years of prior HR and/or benefits administration experience
  • Demonstrated experience with MS Office products, particularly Excel

Benefits include:

  • Medical, Dental, and Vision Insurance
  • Transit Discount Program
  • 401K Plan with Company Match
  • Paid Time Off Program
  • Flexible Spending Accounts
  • Employee Dining Program
  • Referral Bonus
  • Online Training Program
  • Career Development
  • Corporate Fitness Discount Programs
  • Choice of Global Cash Card or Direct Deposit

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy they we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.