Upper West Side, NYC

Our second baby opened in October 2008 across from the American Museum of Natural History – one block from Central Park. Settle into our enclosed sidewalk café, or join us downstairs in the “Rec Room” to catch some games on our big screen TV.

Looking for a fun, chill neighborhood spot to host a private event? The “Rec Room” is available for birthday parties, meetings, showers – whatever the occasion you’re celebrating, our team’s got you covered.

Email us to book it!


Weekly Custard Calendar

Weekly Custard Calendar

Find out what custard is being featured this week at your Shack!

Location Specifics


Open daily, from 10:45 AM – 11 PM

Christmas Eve: 11 AM – 5 PM

Christmas Day: Closed

New Year’s Eve: 11 AM – 9 PM

New Year’s Day: Open Regular Hours


1, 2 or 3 to 72nd Street

366 Columbus Avenue

(at West 77th St.)


Event Inquiries:



Click Map for Directions






H 33° F | L 32° F
Leaders of the Shack

Leaders of the Shack

The heart and soul of each Shake Shack is our dedicated team.  We’re proud to have the UWS Shack led by General Manager Jason Daniels.  Questions, comments and high-fives welcome!

Full Menu

The menu features all the Shack classics, plus a selection of frozen treats created just for this location!


We’re all about our hood! We’re committed to extending hospitality beyond the four walls of this Shack and into the Upper West Side community.

We donate 5% of the sales of our Natural History Crunch-stellation concrete to the American Museum of Natural History, supporting Early Childhood Education programming.




UWS Check-ins to date


Swarm Stats

Have you checked in yet on Foursquare’s Swarm? Here’s a running tally of everyone who has…


total shack check-ins

Tweet, Tweet!

Tweet, Tweet!

C-Line is Where It's At

C-Line is Where It's At

Ordering cold items? Hop on the C-Line to skip the regular line.

“I like working at the Shack because hard work, family and fun are all put into the same category. That's why I love being here every day.”
Team Player
- Moe Abdurrahim
CROSS Trainer (Philly)

Team Player

Move over ’92, it’s time to meet the new Dream Team. Each month we’ll take a look at someone on our team who’s working hard to make sure your Shack visit is the best, ever.

Join our Team

Join our Team

We’re looking for caring, warm, fun, intelligent individuals who love to serve. If that sounds like you, apply now!