Contact Us

Our team eagerly awaits your feedback! Questions, comments, cries of outrage? Fire away! A real live human being will get back to you within 24 hours or sooner. Your observations are invaluable – thank you for taking the time to share with us.

Shake Shack is owned and operated by Danny Meyer’s Union Square Hospitality Group. Shake Shack does not franchise within the U.S., nor do we have any plans to do so in the future. Outside the U.S., we work with exclusive international partners who license and operate the Shacks in those countries. Thank you for your interest!

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FAQS

FAQS

Question been asked before?  Check our Shack FAQs first

Contact Us

Contact Us

General inquiries? Visit our contact page and connect directly with our home office. Need a Shack by phone?  Find their digits here.

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Join Our Team

Join Our Team

We’re looking for caring, warm, fun, intelligent individuals who love to serve. If that sounds like you, apply now!

Give the Gift of Shack

Give the Gift of Shack

Treat someone you love to delicious burgers, fries, and frozen custard! Consider it the gift that keeps on giving… Purchase now.