Contact Us

Our team eagerly awaits your feedback! Questions, comments, cries of outrage? Fire away! A real live human being will get back to you. Your observations are invaluable – thank you for taking the time to share with us.

Shake Shack does not franchise within the U.S., nor do we have any plans to do so in the future. Outside the U.S., we work with exclusive international partners who license and operate the Shacks in those countries. Thank you for your interest!

Less is more. Please keep comments to 1000 characters or less.

FAQS

FAQS

Question been asked before?  Check our Shack FAQs first

General Inquiries?

General Inquiries?

Hit us up below – this form will email us directly!  Need a Shack by phone? Find their digits here.

General Inquiry

* Required


Sending

Real Estate

Want to bring Shake Shack to your town? A Shack thrives with the right stuff, so please review the following info before submitting a request. All suggestions will go straight to our Development team.

Shake Shack does not franchise within the U.S., nor do we have any plans to do so in the future. Outside the U.S., we work with exclusive international partners who license and operate the Shacks in those countries.

For more details, contact our International Team.

Must Haves

Must Haves

High profile, urban and suburban with daytime and nighttime population.

We’re Also looking for

  • Urban storefronts, freestanding buildings and shopping centers
  • Spaces of 3,000-3,500 square feet
  • Outdoor seating a plus
  • Zoning to accommodate restaurant use and allow liquor license (beer and wine)
  • Plenty of parking for guests
  • Building exterior to allow for Shack design
  • Great visibility and easy access

Real Estate

* Required

Sending

Fundraising & Donation Requests

Community is at the core of Shake Shack. We’re dedicated (and proud!) to give back to local cultural and educational neighborhood organizations, and also do our part to help various causes from food sustainability to the environment.

We’ve got a great, big heart, and we love to give back. Know that we’ll do our best to consider as many requests as possible, however we won’t be able to accommodate them all.

Shack’s ongoing mission is to Stand for Something Good® in everything we do, and that includes donations in-kind, non-profit partnerships and support for fundraisers and auctions that we contribute to. Our community efforts are based on the following framework, and that makes for one well-built (and good) Shack!

  • Hunger Relief & Food Sustainability
  • Education & Community Groups
  • Health & Environment
  • Arts & Culture

Is your cause in one these categories? If so, then submit your application below.

Timing IS Everything

Your request must be received at least 12 weeks prior to the event or donation date for consideration.

What Generally Does Not Apply

To keep our fundraising efforts focused and consistent, we are no longer accepting unsolicited requests for sponsorship.

We will also not provide charitable support for organizations in the following categories:

  • Individuals (scholarships, stipends, fellowships, personal assistance);
  • For-profit ventures;
  • Religious groups for religious purposes;
  • Capital campaigns, endowment funds or memorials;
  • Lobbying, political or fraternal activities;
  • Individual study, research or travel grants

Discrimination

Shake Shack will not support organizations that discriminate against a person or a group on the basis of age, political affiliation, race, national origin, ethnicity, gender, disability, sexual orientation or religious belief.

Application Form

* Required


Sending

International Licensing

The international mission of Shake Shack is to export the best of the American fine casual experience, spreading Enlightened Hospitality to communities around the world. Being a New York-based brand, with USHG’s history of creating some of New York City’s favorite restaurants, Shake Shack has a great opportunity to grow internationally. Shake Shack seeks partners whose values and standards of excellence are fully aligned with our vision, culture and brand. Shake Shack’s domestic company-operated development plan is complemented by a focused effort to increase its international footprint with operationally-experienced, proven licensees.

Restaurant Overview

Whether domestic or international, we’re passionate about securing vibrant sites and creating unique designs that give each Shake Shack a handcrafted look that’s locally focused and appropriate for its immediate community. We take great care to build each Shack with custom architectural design, including forward-thinking structural elements and compelling eco-friendly touches when possible within the context of a larger building (with Shack in the role as retail tenant).

What We’re Looking For In A Partner

We’re positively overwhelmed by all of the passionate feedback and interest in bringing Shake Shack to new parts of the world! If you believe you have the necessary criteria listed below, fill out our contact form and tell us a bit about yourself and your vision. If we believe there is a fit, we’ll give you a shout.

  • Proven track record in hospitality or retail (predominantly food service within fine dining, casual dining and quick service)
  • Substantial existing company infrastructure
  • Significant capital to satisfy a development agreement for the country of interest
  • Strong core values that align with Shake Shack
  • Local knowledge and know how that’s second to none
Where We’re Currently Licensed

Where We’re Currently Licensed

We’ve granted exclusive licensing rights for Shake Shack’s international partners in the following countries and will not pursue any additional agreements.

  • Bahrain
  • Egypt
  • Japan
  • Jordan
  • Kuwait
  • Lebanon
  • Oman
  • Qatar
  • Russia
  • The Kingdom of Saudi Arabia
  • Turkey
  • United Arab Emirates
  • United Kingdom

Exciting things are always happening in our Shack communities around the world. Check it out here!

Get Involved

If you’re interested in becoming an international Shake Shack partner, we’d love to hear from you! Please fill out the form below and tell us a bit about yourself.


Sending

Become a Supplier

We’re always interested to hear from suppliers who want to share their ingredients or products with Shake Shack. We’re continuously look for ways to improve our existing ingredients and add new ingredients to our menu. If you have an item that lives up to our mission to Stand For Something Good, please fill out the form below. If it’s a fit, we’ll be sure to follow up for samples and more information.

* Required

Sending
Join Our Team

Join Our Team

We’re looking for caring, warm, fun, intelligent individuals who love to serve. If that sounds like you, apply now!

All In The Fam

All In The Fam

Shake Shack has expanded from a single location in New York City to own multiple Shacks, domestic and abroad. Shake Shack does not franchise, nor do we have any plans to do so in the future. Thank you for your interest!